Harvard Business Review Online | Managing for Creativity
Although the press has played up the company’s 35-hour workweek, the truth is, employees often put in extra time to complete a project or fulfill a responsibility. But make no mistake: This is a far cry from some Silicon Valley start-up. The company actively discourages people from working 70-hour weeks. “After eight hours, you’re probably just adding bugs” is a company proverb, repeated often enough by the CEO and others that managers take it seriously. SAS encourages employees to disconnect from work for a time and then come back recharged. Creative people can be trusted to manage their own workloads; their inner drive to achieve, not to mention accountability among colleagues, compels a high level of productivity.