Supposedly telecommunications companies are now the most hated in terms of service quality and general annoyance factor, having beaten used car salesmen out of the top spot.

For instance, my cell phone plan, which is advertised at $59.99, actually costs $80.00 after all kinds of imaginary fees are charged to it.

Luckily, the extra phone, which is supposed to be only $9.99 extra a month, is really only $14.50 (although, now that I think about it, my phone costs 30% more than the advertised rate, and so does the spare phone, so that's no special deal at all).

Not too many businesses get away with charging 30% over the advertised rate.

© 2005 Stephen Clarke-Willson - All Rights Reserved.